2025 HEATING ASSISTANCE
December 2nd
Households where all applicants are 65 or older – OR – medically homebound (unable to leave their home due to medical reasons) may contact the scheduling system listed below for an appointment beginning on December 2nd at 8:30am.
January 2nd
Depending on the availability of funds, the general public may contact the scheduling system listed below for an appointment beginning on January 2nd at 8:30am.
Appointment Telephone Line
(855) 636-3108
Appointment Web Scheduler
https://ndo.appointment.works/ea/home
Telephone lines and internet scheduling will not be active until December 2nd at 8:30am
IMPORTANT INFORMATION – PLEASE READ
Program funding is allocated on a county-by-county basis. All applicants are required to reside in the county selected for the appointment location. Applicants selecting a county in which they do not reside will be denied.
Ninth District Opportunity, Inc. is unable to obtain any of the required documents on your behalf. Please be prepared with the required documentation to prevent a delay in processing the application.
An appointment for energy assistance DOES NOT guarantee processing or payment. Approvals will be made when and if customer eligibility status is determined and funds are received from the State.
Appointments are scheduled on a first-come, first-serve basis.
Each household may receive assistance ONE TIME PER YEAR.
In order to prevent scheduling conflicts, all applicants are asked to provide their full legal name when requesting an appointment. Nicknames, initials and abbreviated names may result in delayed appointments.
Required Documents
Arrive at your scheduled appointment date and time no walk-ins are allowed.
Should program changes occur, the agency will update this page along with the Ninth District Opportunity, Inc. Facebook page.
A minimum of the following items will be required to verify eligibility for this type of assistance:
* Verification of all household income for every person living in the home for the past 30 days
* Social Security Cards for every household member
* A recent gas bill with the service address and account number
* A recent electric bill for residence verification
* Verification of U.S. citizenship (Driver’s License and/or US Citizenship Cards)